FAQs

1 – How many hours of video can a DVD hold?

HayleySS2021-11-28T15:36:52+00:00A recordable DVD holds 2 hours of video at the standard rate.

2 – How many hours can a USB hold?

HayleySS2021-11-28T15:37:07+00:00

3 – Why should I consider converting my old media?

HayleySS2021-11-28T15:37:24+00:00DVD's have a minimum lifespan of 100 years if kept in a safe environment. Cine Reels and negatives can dry out, crack and contract mold, making them impossible to view. USB's will last as long as the drive is cared for.

4 – How much does converting cost?

HayleySS2021-11-28T15:37:38+00:00Each quote is unique, and the final price will depend on a number of factors including the size, m format and condition of the original media. Contact us to chat about your requirements, and we can give you a rough idea on cost.

5 – Will there be sound?

HayleySS2021-11-28T15:37:48+00:00Yes! We can transfer the audio from Cine Reels, LPs, Tapes etc to DVD & USB, as long as the quality is still intact.

6 – Can I donate/trade in my old VCR’s, Camcorders, Projectors, Cine Reels etc?

HayleySS2021-11-28T15:42:11+00:00

Yes you can! If your old equipment is in good condition, we will discount your quote accordingly.

7 – Do you do DVD duplication?

HayleySS2021-11-28T15:42:09+00:00Yes we do! Please contact us to discuss the quantity you need.

8 – Do you convert Slides to Jpeg digital images?

HayleySS2021-11-28T15:43:05+00:00Yes we do.

9 – What is the quality like?

HayleySS2021-11-28T15:45:12+00:00Quality will depend on the degredation of the original video and the quality of the format it is supplied top us in. We do our best to ensure the highest levels of quality are retained, and will discuss with you before proceeding if we feel that the quality is not acceptable.

10 – Do you do refunds?

HayleySS2021-11-28T15:46:45+00:00Unfortunately we do not offer refunds as the work Is manual, and is time consuming to deliver the quality of work we do. However, if the final product does not work or if there is a genuine problem, please let us know and will consider each individual situation.

11 – Do you make photo slideshows?

HayleySS2021-11-28T15:48:27+00:00

12 – Can you send the digital files?

HayleySS2021-11-28T15:49:18+00:00Sure, we can easily transfer the digital files to you once the job is complete.

13 – Do you Deliver?

HayleySS2021-11-28T16:20:10+00:00We can deliver within a 10km radius of Sandton, or you can gladly collect the work from our premises in Sandton. We would love to meet you!

14 – Do you Collect?

HayleySS2021-11-28T16:01:59+00:00We can collect within a 10km radius, or you can drop the work at our premises in Sandton. We would love to meet you!

15 – Can I send / receive my media via courier?

HayleySS2021-11-28T16:09:34+00:00We can courier your finished DVD's / USB's etc to you - the price will be dependant on the weight of the work. You can also send media to us via courier.